FAQ
Frequently asked questions
Everything you might want to know before trusting Clinory with your family's health records.
What is Clinory?
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Clinory is a secure, AI-powered personal health record. You store reports, prescriptions, scans, medicines, vaccinations, and insurance in one vault, and share exactly what a doctor needs with a link that expires.
Who is Clinory for?
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Clinory is built for Indian families. You can manage records for yourself, your parents, your children, and your pets — all from a single account.
How does Clinory keep my medical records secure?
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Records are stored in an encrypted vault tied to your account. Sensitive sections can be locked behind a PIN, and any link you share with a clinician or family member expires on your schedule. You control access at all times.
Can I share records with my doctor without giving them my login?
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Yes. Every share is a time-limited link scoped to the specific documents you pick. Doctors, hospitals, or family members open the link in a browser — no Clinory account required — and lose access when the link expires.
Does Clinory work with prescriptions in Indian languages and handwriting?
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Clinory's scanner reads printed and typed prescriptions and pulls out medicines, dosage, and duration. Doctor-handwritten scripts vary; the AI does its best and lets you correct anything before saving.
How much does Clinory cost?
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Clinory is free to try for 14 days. After that, plans start with a family plan covering multiple members, and a pets plan for animal records. See pricing on the home page for current details.
Can I use Clinory in an emergency?
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Yes. Clinory generates an emergency profile — blood group, allergies, chronic conditions, current medicines, and an ICE contact — accessible via a QR code so a hospital or first responder can view it without your login.
Does Clinory replace my doctor?
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No. Clinory helps you organise records and reminds you about medicines, appointments, and vaccinations. Any AI summaries or answers are grounded in your own documents and are not medical advice — always confirm with a qualified clinician.
Can I export or delete my data?
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Yes. You can export your records, and you can delete your account and all associated documents at any time from account settings. Deletion is permanent.
Is Clinory available as a mobile app?
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Clinory works in any modern browser and installs as a Progressive Web App on Android and iOS, so you get an app-like experience without going through an app store.
Still have a question?
Email us at support@clinory.in and we usually reply within one business day.
